Monochrome Hub ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or interacting with our website.
PERSONAL DATA WE COLLECT
We may collect and process the following information:
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Contact details (name, email, shipping address)
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Order and payment information
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Site usage data (via cookies and analytics tools)
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Communication preferences and any inquiries sent to us
We do not collect or store credit card information. All transactions are processed securely via our payment providers.
HOW WE USE YOUR INFORMATION
We use your data to:
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Fulfill and deliver your orders
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Communicate with you about your purchase or inquiries
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Improve our services and website performance
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Send relevant updates or marketing emails (only with your consent)
DATA STORAGE AND SECURITY
Your information is stored securely on trusted platforms and is protected through appropriate technical and organizational measures. Access is restricted to authorized personnel only.
SHARING OF INFORMATION
We do not sell or rent your personal information. We may share it with service providers who help us operate our website, process orders, and deliver services (e.g., shipping carriers, payment processors). These providers are contractually obligated to protect your data.
YOUR RIGHTS
Under the General Data Protection Regulation (GDPR), you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent to data processing at any time
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Object to certain types of processing
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Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: contact@monochrome-hub.com
LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal data based on the following legal grounds:
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Performance of a contract (e.g., fulfilling your order)
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Your consent (e.g., for email marketing)
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Compliance with legal obligations
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Legitimate interests (e.g., website security, service improvement)
COOKIES
Please refer to our COOKIES POLICY for details on how we use cookies and related technologies.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
CONTACT US
For questions or concerns regarding your personal data or this policy, please contact:
This Privacy Policy is effective as of April 2025.