Returns & Refunds

Limited editions and signed works are produced in small quantities and handled with special care. In accordance with EU consumer law, customers have the right to withdraw within 14 days of delivery. However, returned works must be in original condition and packaging. Returns may be refused if the work shows signs of handling, installation, or damage not related to transport.

Posters and standard photobooks can be returned within 14 days, if unused and in original condition.

Customers are responsible for return shipping costs and for ensuring safe return packaging.

To exercise the right of withdrawal, customers must notify us in writing within 14 days of receiving the order.

This page outlines the legal conditions of returns and refunds. Practical information regarding shipping and return procedures is available on the Shipping & Returns page.

For assistance, contact us at contact@monochrome-hub.com.

Effective as of April 2025.